In this episode, we're joined by Anita Asiedu, Director of Operations, and Yande Nomvete, Senior Product Operations Analyst - from the Product Ops team at Chipper Cash. They discuss what it’s like to grow a product ops team from 1 to many within a year and how the team needed to evolve against the backdrop of rapid scaling! 👇
Key talking points include:
- The evolving responsibilities of the product ops team
- Reducing waste in operations and improving efficiency using internal tooling
- Always keeping the user at the center of everything
- How to find the right talent when hiring externally
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You can be part of the Product Ops Podcast too! Get in touch with host Gerisha Nadaraju, Head of Product Ops at Dojo.