High-quality product documentation is essential for user success. It ensures customers can easily understand, navigate, and get the most out of your product – boosting adoption, as well as retention.
That's why we've developed a product documentation checklist template to give you a step-by-step guide to creating clear, organized, and accessible documentation that enhances user experience and reduces support inquiries.
Sound useful? Let's see what's inside the template.
What's inside our product documentation checklist template?
The product documentation checklist template is designed to guide you through every stage of creating clear and effective documentation. Inside, you'll find:
- Pre-writing checklist – Ensure you have a style guide, a clear objective, and a well-structured format before you start writing.
- Writing guidelines – Best practices for language, structure, and organization, including how to create a readable and engaging document.
- Media and accessibility considerations – Tips on incorporating visuals, videos, and interactive elements to enhance clarity.
- Proofreading and publishing steps – A checklist to catch errors, ensure consistency, and finalize your documentation for release.
- Review and update framework – Guidelines on how to keep your documentation accurate and up to date as your product evolves.
The checklist ensures that no critical steps are overlooked in the documentation process. From planning and writing to proofreading and updating, it provides a structured approach to producing high-quality product docs.
How to use the checklist
The checklist is divided into four key stages to help you stay organized:
Pre-writing stage
- Establish a style guide to maintain consistency.
- Choose a storage platform to ensure easy access for users.
- Define your audience and documentation goals before writing.
- Select the type and format of documentation that best suits your users.
Writing stage
- Structure the document with a README file or table of contents.
- Use clear, concise language that is easy for users to understand.
- Add section descriptions to improve navigation.
- Include media and visuals to enhance clarity and engagement.
Post-writing stage
- Proofread for accuracy and clarity before publishing.
- Add company and copyright information to protect content.
Review and update stage
- Regularly review and update the documentation to reflect product changes.
- Include last updated dates so users always have the latest version.
Download your product documentation checklist template
